• We protect and defend your rights before the public administrations and institutions
  • Any person, association or entity may file a complaint. Our work is free of charge
  • The Administration and public institutions accept more than 81% of our resolutions


Manchester Arena Attack

05/23/2017 - The Spanish Ombudsman condemns the terrorist attack, expresses its deep sorrow for the victims and sends its full support and solidarity to the Government of the United Kingdom

Arrival of refugees

05/02/2017 - The Ombudsman Institution has conducted a visit, with the help of Italy’s “National Guarantor of People Detained and Deprived of Freedom”, to Trapani, one of Italy’s four refugee hotspots

2016 Annual Report

03/30/2017 - The Ombudsman, Soledad Becerril, highlighted, on 30 March in the Lower House of the Spanish Parliament, the high degree of acceptance of the Office’s resolutions by government departments and agencies

Electrical energy

03/30/2017 - Conference on measures for the protection of vulnerable consumers of electrical energy, which brought together government departments and agencies, consumer organisations, electricity companies and independent experts

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