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Ombudsman: 40 years, one million complaints, 60 reports and more than 25,000 resolutions

11-15-2021

In 2021, the Institution celebrated the 40th anniversary of Organic Law 3/1981, which regulates and develops the figure of the Ombudsman. In these four decades of history, the Ombudsman has processed 999,358 complaints, has formulated 25,376 resolutions to the Administrations and has filed 31 appeals of unconstitutionality and 11 appeals for protection before the Constitutional […]


The Ombudsman addresses the joint committee on the migratory situation in ceuta, complaints about the school year and the state of alarm

10-19-2021

The acting Ombudsman of Spain, Francisco Fernández Marugán, appeared this Tuesday in the Congress of Deputies before the Mixed Commission on relations with the Ombudsman at the request of several parliamentary groups to talk about the migratory situation in Ceuta, the complaints received related to the start of the school year and the constitutionality of […]


The Ombudsman calls for a review of madrid distrito centro to avoid a reduction in air quality protection in the city

10-08-2021

The acting Ombudsman of Spain, Francisco Fernández Marugán, has asked the Madrid City Council to review the regulation of the recently approved Sustainable Mobility Ordinance to avoid a reduction in the protection of air quality in the city. The new ordinance, now known as Madrid Distrito Centro and which replaces Madrid Central, allows access to […]


The Ombudsman calls for more clarity on the regulated contract electricity bill

09-30-2021

The acting Ombudsman of Spain, Francisco Fernández Marugán, believes it is necessary to clarify the electricity bill model received by millions of users under the Voluntary Price for Small Consumers (VPSC). The Ombudsman has initiated an ex officio action before the Secretary of State for Energy, under the Ministry for Ecological Transition and the Demographic […]


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