PRESS

Two decades ago it would have been unthinkable for Europe to witness more displaced people on the move than there were in the Second World War. While some analysts had, admittedly, anticipated that emigration would be the major problem at the end of the 20th century, it was not expected that the quest for a […]

The Office of the Ombudsman of Spain is taking steps with the Ministry of Foreign Affairs and with the Ombudsman of Colombia to try to resolve the situation of the young Spanish national who is in prison in Medellín (Colombia) with her four children. The Spanish woman, whose state of health is precarious, was sentenced […]

At the outset of a new year, we would like to express our will for and calling to public service to everyone who considers that our dealings with government agencies are useful. The Ombudsman institution is specific to democracies as an independent institution, and completes the concepts of the social and democratic Rule of law […]

The Office of the Ombudsman cut down average times taken to respond to members of the public and authorities and reformed its web page www.defensordelpueblo.es in order to enhance transparency and give members of the public a better service. It took on average 29.25 days to reply to members of the public, as opposed to 64 days in […]